Shipping times vary depending on the product, destination, and manufacturing partner.Since every Warm Souls product is made to order, production begins after your order is placed before it is shipped.Estimated delivery times (including production):Denmark: 8–15 business daysEurope: 8–18 business daysNorth America: 8–18 business daysAustralia & New Zealand: 10–20 business daysRest of the World: 10–25 business daysPlease note that these are estimated delivery times and are not guaranteed. During holidays, sales, or other busy periods, delivery may take a little longer.For the most accurate estimate, please refer to the delivery information shown on each product page and at checkout.

Every Warm Souls product is made to order, meaning production begins after you place your order. This approach helps reduce waste and overproduction.Production time:Typically2–7 business daysbefore shipping.Production times may be slightly longer during holidays, major sales, or other busy periods.Once production is complete, your order is handed over to the shipping carrier. Estimated delivery times can be found in our Shipping Policy and on each product page.

Warm Souls works with a network of trusted manufacturing partners located in different regions around the world.Your order is produced and shipped from the facility that best matches the product and, whenever possible, your delivery destination.Depending on the product you choose, it may be manufactured within Europe or by one of our trusted global production partners.Products are clearly marked with either 🇪🇺 EU Production or 🌍 Worldwide Production, so you'll always know what to expect before placing your order.

Once your order has been shipped, you'll receive a shipping confirmation email with your tracking information, whenever tracking is available.If you haven't received your tracking email within a reasonable time after placing your order, please contact us at:📧 info@warmsouls.life

Shipping costs are calculated automatically at checkout and depend on:Your delivery destinationThe weight of your orderThe number of items purchasedThe total shipping cost is always displayed before you complete your purchase, so you'll know the full amount before placing your order.

Some Warm Souls products are manufactured outside the European Union.If you're ordering from within the EU and choose a product marked 🌍 Worldwide Production, your country's customs authority may charge import duties, VAT, or handling fees.Products marked 🇪🇺 EU Production are manufactured within Europe, so EU customers generally won't incur additional import charges.Any customs duties or import fees are determined by your local customs authority and are the responsibility of the customer.Products that may be subject to these charges are clearly marked on their product pages before purchase.