Last updated: 18 January 2026
Shipping Policy
Shipping Policy
This Shipping Policy explains how shipping works at Warm Souls.
Our products are made-to-order to reduce waste and overproduction.
1. Processing time (production)
Most orders take 2–5 business days to produce before shipping.
2. Estimated shipping times
Shipping times depend on your location:
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Denmark: 5–7 business days
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Europe: 7–12 business days
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North America: 8–15 business days
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Rest of World: 10–20 business days
During high-demand periods (holidays, campaigns, sales), delivery may take longer.
3. Shipping costs
Shipping costs are calculated at checkout and vary depending on:
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delivery region
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weight
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number of items
4. Tracking
Once shipped, you will receive a tracking link by email.
If you do not receive tracking, contact:
📩 info@warmsouls.life
5. Customs and import taxes
International orders may be subject to customs fees, taxes, or duties depending on your country. These fees are the responsibility of the buyer.
6. Incorrect address
Please ensure your shipping address is correct at checkout.
If an order is returned due to an incorrect/incomplete address, we may not be able to offer a refund for shipping costs.